Trauma sensitivity

Trauma-informed communication in practice is about translating the principles of trauma sensitivity into everyday interactions, ensuring that those who have experienced trauma are met with empathy, understanding, and respect. ​

It’s not just about what we say, but how we say it—recognising the impact of trauma on an individual’s behaviour, emotions, and responses. This approach creates a space where survivors feel safe, valued, and empowered to share their experiences, knowing they will not be blamed or judged.​