Work for NAPAC

Head of Learning and Training 

Location: London based with hybrid working 
Hours: Full time, 35 hours per week 
Salary: £45,000 per annum 
Benefits: 25 days annual leave, contributory pension scheme with 5% employer contribution subject to a minimum 3% employee contribution, and HSF health plan 

At a glance:

• Lead and shape NAPAC’s learning offer, setting the strategic direction for quality, content, and future development.
• Bring depth as well as delivery, combining strong learning leadership with clinical, therapeutic, psychological, or equivalent trauma-related expertise.
• Design excellent learning content, including bespoke training, webinars, online learning, consultancy products, and practical resources.
• Set the standard for training quality, delivering key sessions yourself while coaching and quality assuring external trainers and associates.
• Turn survivor insight into practical professional learning, helping organisations improve responses to adult survivors of childhood abuse and neglect.

NAPAC is the National Association for People Abused in Childhood. We are a national charity supporting adult survivors of childhood abuse and neglect, and working to improve understanding, practice and responses across the systems and professionals that affect survivors’ lives.

We are now seeking a Head of Learning and Training to lead the strategic direction, quality and development of NAPAC’s learning offer.

This is a pivotal role at an important point in the development of our training and consultancy function. We are looking for someone who can build on the excellent foundations already in place while bringing stronger content leadership, subject-matter depth and facilitation credibility into the next phase of the role.

The successful candidate will lead the creation, refresh and continuous improvement of NAPAC’s learning products, including bespoke training, webinars, online learning and practical resources. They will combine strategic oversight with a hands-on ability to design excellent content, deliver engaging training themselves, and set the standard for others across NAPAC’s wider trainer network.

A central part of the role is ensuring that NAPAC’s offer remains intellectually robust, trauma-informed, accessible and genuinely useful to professional audiences. We are therefore looking for someone who brings substantial trauma-informed expertise and, ideally, a psychology, counselling, psychotherapy, mental health, clinical or equivalent background, or substantial equivalent experience of working deeply with psychologically informed and trauma-related content.

The role will also oversee and strengthen a blended delivery model using both internal expertise and external trainers. We need someone who can recruit, induct, coach and quality assure trainers well, and who is credible enough as a facilitator themselves to show what excellent NAPAC delivery looks like in practice.

The post remains outward-facing and involves strong client and partner relationships. We are looking above all for a person who can combine strategic learning leadership with content creation, facilitation excellence, curiosity, sound judgment and subject-matter credibility.

The ideal candidate will demonstrate:

• significant experience in a senior learning and development, training, consultancy or related leadership role
• strong experience of creating, refreshing and improving training or consultancy content for external audiences, including bespoke as well as repeatable offers
• real credibility in learning design, facilitation and delivery across face-to-face and online settings
• substantial knowledge of trauma-informed practice and the impacts of childhood abuse and neglect on adult survivors
• a psychology, counselling, psychotherapy, mental health, clinical or equivalent trauma-related background, or substantial equivalent experience
• excellent research skills, intellectual curiosity and the ability to translate complex material into accessible, high-quality learning
• experience of working with, supporting, coaching or quality assuring trainers, associates or faculty networks
• strong stakeholder and relationship management skills, with the ability to represent NAPAC credibly and confidently

Given the breadth of the portfolio and the importance of continuity, collaboration and quality assurance, we are looking to appoint on a full-time basis.

To apply, please send to recruitment@napac.org.uk the following documents:

• a CV of no more than two pages
• a supporting statement of no more than two pages setting out how you meet the requirements of the role

 

Closing date: 11.59pm on Sunday 21 June 2026

If you would like to play a leading role in shaping, delivering and strengthening an ambitious learning and training function within a respected national charity, we would be very pleased to hear from you.