​What is trauma-informed communication?​

Trauma-informed communication is an approach that acknowledges the profound impact trauma has on individuals’ lives. It ensures that language and interactions are sensitive to this impact, avoiding behaviours or words that may re-traumatise or harm survivors. ​

This approach is built on respect, empathy, and understanding.​

Trauma-informed communication is a purposeful approach for interacting with survivors of trauma. ​

As survivors navigate life after experiencing abuse or trauma, the words, actions, and behaviours of those around them can significantly impact their healing and mental wellbeing. ​

Being trauma-informed means using communication strategies that are sensitive to the survivor’s experience, focusing on understanding their trauma, recognising and avoiding triggers, and reducing stress responses during this vulnerable time.