The Victim and Survivor Engagement Guide

A quick reference resource for policing professionals working with survivors of childhood abuse.

Supporting Victims and Survivors through CSAE Investigations

Based on the expertise of a dozen UK police forces and informed by conversations with more than 46,000 survivors of childhood abuse, the victim and survivor engagement guide (VSEG) offers simple, practical guidance for policing staff working with survivors at any stage of a CSAE investigation.

Each section corresponds to a different stage of an investigation, from first contact and ABE interviews through to investigative actions, CPS decisions and disengagement.

 

What you can expect from this guide

  • Practical tips for supporting adult and child survivors at any stage of a CSAE investigation.
  • A conversation guide for communicating in an appropriate manner and navigating potentially difficult conversations
  • Unique insight into common survivor experiences and the barriers to reporting or continuing with investigations
 
 

Victim and Survivor Engagement Guide

Victim and Survivor Conversation Guide

A one-page explainer for force intranets and newsletters

Why this matters

Effective engagement and communication are important investigative tools. Consistent, and empathetic communication can help strengthen trust, support survivor wellbeing and enable victims and survivors to engage with the investigative process.

NAPAC’s research shows us that small changes in language and approach often make a meaningful difference to how someone experiences the criminal justice system.

Because how survivors experience the process matters, just as much as the outcome.

Learn more about the guide

Strategy and Impact

Accounts

Annual Returns

Training

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