What NAPAC does
Need to talk? Call our support line, free from landlines or mobiles.
0808 801 0331
10am-9pm Mondays to Thursdays & 10am-6pm on Fridays. Calls will not show on your bill
🎄We close at 6pm on Christmas Eve and reopen on Thursday 2 Jan 2020 🎄
If you are in crisis, please call the Samaritans on 116123
NAPAC’s series of six booklets for survivors and those who support them are free to download
and are also available in audio format.
For our services to meet the needs of survivors over the long term, we want to grow and develop even further. Read our strategic plan to find out how we plan to do this over the next 5 years NAPAC’s strategic plan 2018-2023
For survivors, friends and family
If you’re an adult who wants to talk about what you suffered in childhood, you can call our support line 0808 801 0331. It is free from UK landlines or mobiles, won’t show up on your telephone bill and is totally confidential Read more here You can download a poster here NAPAC’s support line poster
NAPAC’s series of six booklets for survivors and those who support them are free to download and are also in audio format on our resources page Survivor booklets series
We have some advice and perspectives about the things we are most frequently asked on our support line Read our Common Concerns page Survivors with PTSD may experience flashbacks. If this affects you, here is our advice on grounding techniques Grounding tips
If a loved one has told you they suffered childhood abuse and you feel upset and confused, you can call us, too. We also have advice for anyone who knows a survivor Know a Survivor?
For those wanting to help NAPAC
In 2018 we took over 6,458 calls on our support line and had 87,619 call attempts. We need funds to expand the support we can offer to survivors, through our support line and email and through our support groups. Making a regular committed donation is the most valuable way of supporting our work. Donate to NAPAC See our fundraising page for ideas Read more here
If you’d like to train as a support line volunteer, please get in touch. We need volunteers who can do one shift per week with our support line team in Stockport. Read more here
We run free support groups for adult survivors – the feedback from survivors who have participated in these 12 week support groups is excellent. We can run these groups anywhere, if there is funding to do so. Read more here
Our training courses have been accredited by the Royal Society for Public Health (RSPH), the Royal College of Nursing (RCN) and the British Psychological Society (BPS). Our training helps professionals to provide trauma-informed services. Our courses are suitable for anyone who may be taking disclosures of non-recent child abuse from adults, including call handlers, safeguarding officers and occupational health teams, so that they feel confident in offering a supportive service which meets the needs of survivors. NAPAC Training Find out more about our approach Trauma-informed practice
We are keen to work in partnership with other organisations to develop training for staff who are supporting people who are disclosing childhood abuse.
For those wanting to report non recent child abuse
All police forces have specially trained officers who work with adult survivors reporting non recent child abuse. You can report to police by calling 101, going to a police station or reporting to your local force. You can find the contact details of all police forces by visiting Police UK
Operation Hydrant is co-ordinating the various national police force inquiries into reports of non-recent abuse in institutional settings. In November 2016, Hydrant reported that 60% of referrals they’d received were found to present a live safeguarding risk.
For more about the process of reporting non recent child abuse to the police, read Operation Hydrant’s Victim Reporting Factsheet, Dec 2016
If you were failed by any institution based in England or Wales when you reported child sexual abuse, you can share your experience with the Independent Inquiry into Child Sexual Abuse (IICSA). Sharing your information will help IICSA to investigate how institutions failed to protect children. This part of their work is called the Truth Project: IICSA Share Your Experience form
For the media
If you’re a journalist reporting on non-recent child abuse in football, sport or any other setting, please read our media guidelines. We advise against using terms such as ‘historic’ or ‘historical’ sexual abuse. Read NAPAC’s media guidelines here