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To find out more about volunteering, training or our survivor support services, you can sign up for our newsletter below or follow us on Facebook, Twitter, Instagram or LinkedIn

Reach out when
you’re ready!

Call our free, confidential support line:

0808 801 0331​

Monday to Thursday: 10 AM – 9 PM

Friday: 10 AM – 6 PM

Saturday and Sunday: Closed

The best time to get through is between 5 PM and 9 PM, as call volumes are higher at other times.

get in touch

We are here for you!
Call our support line at 0808 801 0331

We are a very small team and it can be difficult to get through. Please try at different times rather than re-dialling repeatedly as our team dedicate time to finish each call. We offer 30 minutes of supportive listening with signposting if that is relevant to your needs, but we cannot offer on-going support or counselling.

We also offer support by email – support@napac.org.uk

NAPAC’s series of booklets for survivors and those who support them are free to download
and are also available in audio format.

Frequently Asked Questions

Do you offer therapy or in-person support?

We cannot offer any type of therapy or in-person support ourselves, but we can look at the signposting information we have for you to access therapy in your local area. The Survivors Trust The Survivors Trust – Rape & Sexual Abuse Services UK and Hub of Hope Mental Health Support Network provided by Chasing the Stigma | Hub of hope are great starting points when looking for local support.

We cannot offer legal advice or support. Our legal page does have helpful resources Pursuing legal action – NAPAC and we also have a list of law firms that may be able to assist you Law Firms – NAPAC

We do not take referrals; please call our support line if you need support on (0808 801 0331) 

At NAPAC, our mission is to help survivors feel empowered to take the next step in their recovery from childhood abuse. The very best way for us to do this is via telephone on our emotional support line. We can talk about memories, triggers, coping behaviours, progress with recovery – any abuse-related issues that are coming up.   
 
Every conversation moves at the caller’s own pace, and we won’t ask them to disclose or discuss anything they’re not comfortable with. We can also signpost to other organisations providing ongoing specialist support, such as psychotherapy and counselling. For more information about what you can expect when calling the support line, as well as our confidentiality policy, visit https://napac.org.uk/calling-our-support-line/. 
Any survivors living in the UK who are over 18 and were abused in their childhoods, no matter the type of abuse they suffered and supporters of survivors, including professionals. 

Contact

We want to keep supporting you and also to make sure that our staff and everyone else are safe.

For general enquiries please email info@napac.org.uk

For support, please call 0808 801 0331 or email support@napac.org.uk

We’ll be sharing lots of information about self-care across our social media channels or on NAPAC’s news page

Our postal and registered office address is NAPAC, Arc House, NAPAC – Canopi, 82 Tanner St, London SE1 3GN

We welcome and value feedback as this enables us to listen, learn, and to improve what we do and how we do it. In short, your compliments, comments and complaints help us improve the direct and indirect support we are able to offer adult survivors of abuse. Read NAPAC’s feedback policy.

We are a small team and the best way of contacting us in the first instance is either using the form below or emailing info@napac.org.uk so it reaches the right person.

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