NAPAC provides the only free national telephone and email support service to adult survivors of all types of child abuse. We spend 89p from every £1 on supporting survivors, and 11p on ensuring this specialist, confidential support will continue. 



So many people donate as a way of saying thank you, and the messages you send keep inspiring us. We want all donations to be affordable, and all donors to know they are helping other survivors. 

If you have any questions about donating, how we spend our money, or have ideas about your own fundraising please contact 

How we spend donations

We’re a small charity with just 14 staff and a pool of amazing volunteers, and every contribution to NAPAC makes a real difference.

Through our charitable activities and training, 89p from every £1 we spend goes towards supporting survivors. The other 11p goes to raising the funding needed to maintain and develop our services, including developing this impact report. We are proud of this, knowing it reflects our priorities including keeping our services sustainable.

In 2019-2020, our support service answered 8,621 calls 1,649 emails. Over 117,000 people used our website. 

Our support line has an overwhelmingly positive impact, with over 90% saying they felt ‘much’ or ‘a little’ better at the end of the call.

We ran two survivor support groups in 2019-2020, before the lockdowns. These are transformational, and we’re working on a new model for 2021.

We also trained over 500 professionals in trauma-informed practice so they can provide better services to their clients, and each other.

We believe every individual has the right to leave the impact of childhood abuse behind, grow as a person, and enjoy a happy and fulfilled adult life. Every donation is an investment in survivors.

Considering putting NAPAC in your will?

A gift to NAPAC in your will help us ensure that in future more survivors will get the support they need.  Find out more about how to make a legacy gift

Making a legacy gift to NAPAC

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