NAPAC’s external policies will be shared on this page as they are updated.
Call our free, confidential support line:
0808 801 0331
Monday to Thursday: 10am – 9pm
Friday: 10am – 6pm
Saturday and Sunday – Closed
We’re taking calls from 10am until 9pm Mondays to Thursdays, and 10am until 6pm on Fridays
We are a very small team and it can be difficult to get through. Please try at different times rather than re-dialling repeatedly as our team dedicate time to finish each call. We offer 30 minutes of supportive listening with signposting if that is relevant to your needs, but we cannot offer on-going support or counselling.
We also offer support by email – support@napac.org.uk
Please call our support line if you need to talk to someone soon, and try at different times if you have difficulty getting through.
This policy enables NAPAC to demonstrate its commitment to keeping safe those who work for or are associated with the organisation. NAPAC acknowledges its duty to act appropriately to any allegations, reports, or suspicions of abuse.
The policy applies to all NAPAC trustees, paid staff, volunteers, contractors, consultants, and anyone working on behalf of the organisation..
Click here to read NAPAC’s Safeguarding Policy (PDF – opens in new window)
This policy applies to everyone who works for and volunteers with NAPAC. This means NAPAC employees, volunteers, agency workers, interns, and contractors. It aims to provide an effective way to raise serious concerns and ensure appropriate action is taken.
If you are a member of the public and wish to provide feedback to NAPAC, please use our ‘‘feedback, compliments and complaints’ procedure.
Click here to read NAPAC’s Whistleblowing Policy (PDF – opens in new window)
The National Association For People Abused in Childhood (NAPAC) © is a Registered Charity in England and Wales.
Registered Charity No. 1069802 | Company No. 3565696 | Registered Office: NAPAC, Canopi, 7-14 Great Dover Street, London, SE1 4YR. | © 2023 |
